The Internet Centre
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All systems are operational.

The Internet Centre

Status page for services provided by The Internet Centre. This site will be updated immediately upon changes to system availability. If you're experiencing an issue, check here first.

  • PSTN / Carrier services

    Connectivity to the phone world. This includes interconnects and POPs

    Operational
    Last updated 2026-02-06 09:23:47

  • SIP Trunking

    Connectivity between PSTN and customers

    Operational
    Last updated 2025-06-06 19:55:16

  • Hosted PBX

    Hosted phone servers

    Operational
    Last updated 2025-03-11 00:53:51

  • SMS

    Text messaging service

    Operational
    Last updated 2024-10-10 22:15:28

  • Customer Portal

    Operational
    Last updated 2024-08-13 20:57:46

  • DSL

    Operational
    Last updated 2025-02-04 16:55:38

  • Home / Business Fibre

    Operational
    Last updated 2024-07-30 16:54:02

  • Enterprise Fibre

    Operational
    Last updated 2024-08-16 16:09:05

  • Cable

    Operational
    Last updated 2021-11-29 23:34:21

  • Wireless

    Operational
    Last updated 2025-02-06 22:21:44

  • Network core

    Operational
    Last updated 2024-08-16 16:09:06

  • Web servers - cPanel

    cPanel Web server cluster

    Operational
    Last updated 2025-06-12 20:35:17

  • Cloud

    Cloud VM environment

    Operational
    Last updated 2024-08-13 20:57:48

  • Colocation

    Colocation facility. Includes power, network, HVAC, etc.

    Operational
    Last updated 2024-08-13 20:57:49

Past Incidents

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CDR rating mismatch

4 years ago ยท
Fixed

Our internal notification system identified some CDR logs reporting incorrect values this afternoon. CDR rating was correct and our database has been updated for correct values.

We'd ask that customers who've downloaded a copy of their CDR between 2021-12-08 14:00:00 MST and 2021-12-09 14:00:00 MST please check their rated calls and re-download the CDR if required. Calls impacted would be 10-digit calls missing a "1" prefix which is used by some older PBX hardware.

Issue is resolved and new calls are being rated correctly. Calls during the affected period have had their CallerID adjusted and been re-rated correctly.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.
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