The Internet Centre
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All systems are operational.

The Internet Centre

Status page for services provided by The Internet Centre. This site will be updated immediately upon changes to system availability. If you're experiencing an issue, check here first.

  • PSTN / Carrier services

    Connectivity to the phone world. This includes interconnects and POPs

    Operational
    Last updated 2026-02-06 09:23:47

  • SIP Trunking

    Connectivity between PSTN and customers

    Operational
    Last updated 2025-06-06 19:55:16

  • Hosted PBX

    Hosted phone servers

    Operational
    Last updated 2025-03-11 00:53:51

  • SMS

    Text messaging service

    Operational
    Last updated 2024-10-10 22:15:28

  • Customer Portal

    Operational
    Last updated 2024-08-13 20:57:46

  • DSL

    Operational
    Last updated 2025-02-04 16:55:38

  • Home / Business Fibre

    Operational
    Last updated 2024-07-30 16:54:02

  • Enterprise Fibre

    Operational
    Last updated 2024-08-16 16:09:05

  • Cable

    Operational
    Last updated 2021-11-29 23:34:21

  • Wireless

    Operational
    Last updated 2025-02-06 22:21:44

  • Network core

    Operational
    Last updated 2024-08-16 16:09:06

  • Web servers - cPanel

    cPanel Web server cluster

    Operational
    Last updated 2025-06-12 20:35:17

  • Cloud

    Cloud VM environment

    Operational
    Last updated 2024-08-13 20:57:48

  • Colocation

    Colocation facility. Includes power, network, HVAC, etc.

    Operational
    Last updated 2024-08-13 20:57:49

Past Incidents

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No incidents reported.

No incidents reported.

sip-1 call routing

4 years ago ·
Fixed

Currently investigating a reported issue with inbound calls to sip-1.incentre.net. Calls are failing over as expected to sip-2/sip-3.

No incidents reported.

No incidents reported.

No incidents reported.

Fibre Internet Outage at Greystone Business Park

4 years ago ·
Fixed

At approximately 12:30AM, connectivity was lost to a section of equipment serving enterprise fibre to part of the Greystone Business Park complex, at 97 St & 42 Ave in Edmonton Alberta. The cause of the issue has been identified as an equipment failure, of a device that bridges between carriers. The Internet Centre is working to have the equipment replaced as soon as possible. There is no ETR at this time.

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