All systems are operational.
Status page for services provided by The Internet Centre. This site will be updated immediately upon changes to system availability. If you're experiencing an issue, check here first.
Connectivity to the phone world. This includes interconnects and POPs
Connectivity between PSTN and customers
Hosted phone servers
Text messaging service
cPanel Web server cluster
Cloud VM environment
Colocation facility. Includes power, network, HVAC, etc.
We are upgrading one of our carrier interconnects tonight so that STIR/SHAKEN call authentication can be implemented with that carrier.
Window: 10:00 PM to 12:00 AM MDT, Thursday October 8.
Most customers will see no impact. Some calls may fail or drop for about 30 seconds to 1 minute while the connection moves to its new IP address. Calls placed after that brief switchover should complete normally.
If you have trouble placing or receiving calls after the window, please call 780-450-6787.
Update, 10:55 PM MDT: This work is complete. Calls are completing normally on the new connection.
We're now STIR/SHAKEN enabled with carrier group 1. Calls we send through it keep our signature, and test calls we signed with full attestation (A) arrived with that signature intact and verified.
You can try it yourself at https://stir.incentre.net by calling 780-306-8818.